Submit a Trouble Ticket

Are you having trouble logging in? If you are encountering issues with your:

Login
Password
Student email
Registration
Student account
SSB related issues

please contact our live help at the Welcome Center. They can help you retrieve lost passwords, reset accounts, look at issues with registration, etc.

We're happy to help with any technology issue or problem relating to your online course.

Things you can ask about:

Describe any error or problem with your online class.
Let us know if you can't get ahold of your instructor.
Troubleshoot an error message.
Anything else that might need tech support with our online learning system iLearn (Canvas)

Send us email with your full name, g00 number and a description of the issue, with a screen shot of any error message if possible, to: disted@gavilan.edu